Amid the operational complexities of the mining sector, PT Titan Infra Sejahtera, through its subsidiary PT Servo Lintas Raya, reaffirms its commitment to integrating corporate social responsibility (CSR) and regulatory compliance as the foundation for business sustainability. By focusing on community empowerment and legal alignment, the company aims to create a symbiotic relationship between economic growth, environmental sustainability, and social welfare in its operational areas.
As a mining company, PT Servo Lintas Raya prioritizes legal compliance. Yayan Suhendri, Head of Government Relations at PT Servo Lintas Raya, emphasized that all company activities, including its Community Empowerment and Development Program (PPM), are designed within Indonesia’s regulatory framework.
“Compliance is not just about meeting obligations but also building trust with stakeholders,” Yayan stated. Key regulations guiding their operations include:
By adhering to these regulations, the company not mitigates legal risks but also ensures maximum impact from its CSR programs.
PT Servo Lintas Raya’s PPM program adopts a participatory approach, involving communities in identifying priority needs. This has led to several strategic initiatives:
Development of Basic Infrastructure
The company renovated village offices, clean water supply systems, and residential wells. These facilities improve quality of life while strengthening village institutions’ capacity to manage public services.
Enhancement of Worship and Social Facilities
PT Servo Lintas Raya renovated mosques and built footpaths to places of worship. These efforts respect community spiritual values while improving accessibility.
Support for Agriculture and Healthcare
Fertilizer assistance for farmers and free healthcare programs aim to boost agricultural productivity and community health. Staple food and rice distributions also support underprivileged families.
“These programs are sustainable and regularly reported to local governments to ensure transparency,” Yayan stressed.
PT Servo Lintas Raya’s presence has spurred local economic growth. Company data show increased community participation in the informal sector since hauling operations began. Key achievements include:
Small Business Training
Locals received training to manage food stalls and welding workshops, creating jobs and fostering economic independence.
Rental Business Development
The company encouraged residents to build rental homes for workers, generating additional income for landowners and easing housing demand in operational areas.
Local Workforce Absorption
Over 70% of PT Servo Lintas Raya’s employees are from nearby regions. Beyond operator roles, locals fill technical positions like mechanics and supervisors after skills training.
Despite progress, Yayan acknowledged challenges such as budget constraints and high community expectations. “We can’t fulfill all requests, but we remain committed to adapting,” he said.
To address this, PT Servo Lintas Raya strengthens collaboration with local governments and NGOs. For example, its MSME mentoring program partners with regional industry offices to ensure access to markets and capital.
For Titan Infra Sejahtera, CSR is not just an expense but an investment in building harmonious community relations. Inclusive and transparent programs have reduced social conflict risks while stabilizing the operational environment.
This vision aligns with parent company Titan Infra Energy, which prioritizes sustainability as a core business value. “By complying with regulations and listening to communities, we believe mining can be a development partner,” Yayan added.
Moving forward, PT Servo Lintas Raya plans to expand PPM programs to focus on education and technology. Discussions with stakeholders include digital training for youth and eco-friendly irrigation systems.
“Our commitment doesn’t end here. We will continuously evaluate programs to stay relevant to community needs and regulatory dynamics,” Yayan concluded.
Through PT Servo Lintas Raya, Titan Infra Sejahtera demonstrates that legal compliance and social responsibility are not mutually exclusive. With structured PPM programs, the company drives sustainable economic impact while strengthening operational legitimacy.
In an era of rising environmental and social inequality concerns, this holistic approach exemplifies how the mining sector can contribute positively without compromising legality and ethics. Such efforts benefit not only the company but also catalyze development for communities and local governments.
In closing, Yayan reiterated, “Sustainability is about balance. We are determined to be part of the solution for a more inclusive future.”